ABOUT US

Setting a new standard for waste and washroom services

Waste and washroom services should run quietly in the background. Too often they become fragmented, reactive, and unnecessarily complicated. We built Waste & Washroom to bring control back into the process.

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Abstract wavy pattern with orange and black curved stripes against a muted gray background.Abstract blurred gradient background in soft green and teal tones.Blurred digital screen with colorful bars and text in red, orange, and teal on a dark background.Abstract overlapping curved shapes in soft pastel colors of green, cream, peach, and orange.Abstract pattern with vertical wavy lines in soft green and cream tones.Translucent blue ice cubes, some stacked on top of each other on a white surface.
Abstract wavy pattern with orange and black curved stripes against a muted gray background.Abstract blurred gradient background in soft green and teal tones.Blurred digital screen with colorful bars and text in red, orange, and teal on a dark background.Abstract overlapping curved shapes in soft pastel colors of green, cream, peach, and orange.Abstract pattern with vertical wavy lines in soft green and cream tones.Translucent blue ice cubes, some stacked on top of each other on a white surface.
OUR PURPOSE
We exist to give businesses one reliable partner for everything waste and washroom related. When service slips, regulation shifts, or suppliers underperform, we take responsibility. Our role is to simplify complexity and create operational confidence.
Statistics

20%+

Average savings

We save you time, reduce overheads by unlocking rates individual businesses can’t access on their own.

1.5k+

businesses supported nationwide

We work with a diverse set of clients from across the country.

Dedicated

account manager

Same-day customer support seven days a week.

Zero-landfill

commitment

We only work with vendors willing to match our ethos. Your waste will be diverted from landfill.

Diverse

Network

Trusted local and national suppliers, carefully selected for quality and reliability.

282,620+

scheduled lifts in 2026

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how we work

Our Approach to Service Delivery

Our model is built on flexibility. Because we’re not bound to one supplier, we continuously monitor performance and switch providers in the unlikely event that standards fall short, guaranteeing consistent quality for every customer we support.
We oversee the full-service lifecycle:

Service Structuring

We design services around your operational needs, ensuring every solution is practical, scalable and aligned to how your business runs day-to-day.

Contract Management

We negotiate, manage and optimise supplier contracts, giving you confidence in performance, value and long-term reliability.

Performance Monitoring

We continuously track supplier performance, identifying issues early and maintaining consistent standards across every service.

Compliance & Documentation

From audits to documentation, we handle compliance end-to-end, keeping everything accurate, up to date and fully accountable.

Issue Resolution

When problems arise, we act quickly and directly, resolving service issues with minimal disruption to your operations.

Sustainability with Substance

Sustainability isn’t a tick-box exercise. We work with suppliers who meet strict environmental standards, ensuring your waste is handled responsibly from collection through to final processing.

OUR VALUES

Our values define how we work, with our clients, our suppliers, and each other.

Accountability

We fix problems, not pass them on.

Clarity

Transparent contracts and clear communication.

Partnership

Long term relationships built on trust.

Proactive Compliance

Staying ahead of regulatory change.

Meaningful Sustainability

Ethical suppliers and measurable outcomes.
what we've built

Supporting Every Scale of Operation

Our model supports both single site businesses and national operations. We have helped organisations restructure services, improve reliability, and regain control over fragmented supplier networks. Growth has come through retention, recommendation, and consistent delivery.

Single Site

Multi-Site

National Portfolio

THE TEAM

The People Behind the Service

Behind every account is a dedicated manager who understands your sites, compliance obligations, and expectations. We believe strong service comes from direct communication and real accountability.

Luna

Office Dog

David Valentine

Director

Richard Valentine

Operations Manager

Elliot Banks

Strategic Accounts Manager

Tim Lloyd-Skinner

Customer Service Manager

Liam Glennon

Financial Manager

Laura Pilkington

Finance and Customer Service Administrator

Sarah Menzies

Customer Experience Manager

Tiffany Appiah

Marketing and Communications Executive

Joe Bloggs

CEO
Looking Forward...
Waste, compliance, and sustainability expectations continue to evolve. We remain focused on proactive oversight, strengthening our supplier network, and improving how clients measure performance. Our aim is long term reliability, not short-term gain.

CONTACT US

Start saving today

If you would like to explore how our model could support your organisation, our team is available to speak.
Once you've filled the form in, one of our dedicated team members will reach out. Need assitance? Reach out to us directly via either of the contact methods below...