General Waste Collection for UK Businesses

Get reliable collections, fair pricing and support from a team that actually picks up the phone. No hassle, no disruption, no hidden extras.

General waste is part of running any business, but paying over the odds for it doesn’t have to be. We compare trusted national and local providers to get you the best price for your non-recyclable waste, including mixed packaging, low-grade plastics and anything that can’t be recovered. We also use real service data from businesses in your local postcode area to make sure pricing is competitive and collections are handled by providers with a proven track record.

You’ll stay fully compliant, collections run as normal, and you’ll have a single point of contact who resolves issues quickly before they become problems.

20%+

Average savings

1,500+ businesses

supported nationwide

Dedicated

account manager

Zero-landfill

commitment

Why Choose Waste & Washroom for General Waste?

Most businesses pay more than they should for general waste collections. They also spend far too much time chasing suppliers, sorting paperwork and dealing with problems that keep coming back. We remove all of that.

Waste & Washroom works as your waste partner, not just another provider. Because we’re a broker, we compare prices from a wide network of national and local collectors and negotiate rates that individual businesses can’t usually access on their own. In many cases, this means an immediate saving without changing your existing setup. Where possible, we can even keep your current supplier in place and move your service onto our national pricing, delivering savings straight away.

Compliance is fully handled too. We stay on top of regulations, make sure the right documentation is in place and keep your business protected. You’ll have a single point of contact who knows your account inside out, so if something needs sorting, it gets dealt with quickly and properly.

We also keep an eye on service levels throughout your contract. If collections slip or a provider stops performing, we step in and switch you to another supplier with no disruption to your business. And no matter who collects your waste, everything is processed with our zero-landfill commitment in mind.

In short: better pricing, less hassle, and a service that actually works.

How it works

Switching your general waste service is much easier than most businesses expect. Our process is simple, quick and designed to avoid any disruption to your collections.

1. Send us your current invoice

Just send over a recent invoice from your existing provider. This allows us to see exactly what you’re being charged for and match the service like-for-like.

As part of this review, we’ll also highlight any opportunities to improve your setup. If your business isn’t maximising its recycling potential, we’ll suggest practical service changes that can strengthen your environmental credentials and often reduce costs further.

No forms, no long back-and-forth — one document is all we need.

2. We compare the market for you

We check prices across our full network of national and local waste providers. Because we aren’t tied to any single supplier, we can remain completely independent and look at both cost and reliability, ensuring you’re matched with a provider that delivers a consistent service as well as a competitive price.

Most businesses see an immediate saving without changing their collection days or bin sizes. In many cases, we can even keep your existing provider in place and simply move your account onto our negotiated pricing, delivering instant savings with no disruption.

3. We handle the entire switch

If you decide to go ahead, we manage the whole process for you. We liaise with your existing supplier, take care of the transition from your current agreement, and put the new service in place so collections continue as normal — often without any visible change on site.

No downtime, no chasing, and no admin for your team to deal with.

A smoother service, a better price, and one point of contact from day one.

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What is General Waste?

General Waste is the non-recyclable rubbish your business produces day-to-day. It includes anything that can’t go into mixed recycling, food waste or glass collections. Every UK business — from small shops to multi-site operations — generates this type of waste, and it must be collected by a licensed commercial provider. The council won’t collect it for free.

For most companies, General Waste covers things like:

  • Low-grade plastics
  • Contaminated cardboard or paper
  • Mixed packaging
  • Polythene and film
  • Disposable PPE
  • Items that can’t be recycled due to food residue or mixed materials

General Waste can’t include hazardous waste, clinical waste, WEEE, sharps, oils, solvents or food waste. These all require specialist disposal, and mixing them into General Waste can lead to fines and compliance issues.

Because businesses are legally responsible for how their waste is stored, collected and processed, it’s important that General Waste is handled correctly — with the right bins, regular collections and proper documentation. That’s where we step in, making sure everything stays compliant and hassle-free.

What Can Go in General Waste?

General Waste is the catch-all for non-recyclable material your business produces during day-to-day operations. It covers anything that can’t be recycled, composted or safely processed through other waste streams, and must be collected by a licensed commercial provider.

Here are the typical items that can go into General Waste for most UK businesses:

  • Low-grade and mixed plastics
  • Film, polythene and lightweight packaging
  • Contaminated cardboard or paper
  • Used disposable PPE (non-hazardous)
  • Food-soiled packaging
  • Broken or mixed-material items that can’t be separated
  • General refuse from staff, customers or public areas

What counts as General Waste will differ depending on the sector. For example:

Golf Clubs often produce mixed packaging,, contaminated cardboard, disposable cups and other non-recyclable items from the clubhouse, pro shop and course bins.

Offices may have low-grade plastics, food-soiled packaging, snack wrappers and general bin waste.

Hospitality venues usually deal with non-recyclable takeaway containers, wrappers and mixed packaging.

Just as important is what cannot go into General Waste. Putting the wrong items in this bin causes contamination, increases collection costs and can lead to compliance issues. Items that must not be placed in General Waste include:

  • Food waste
  • Glass
  • Batteries
  • Electrical items (WEEE)
  • Chemicals, paints and aerosols
  • Fluorescent tubes or lighting
  • Clinical or sanitary waste
  • Sharps
  • Oils, grease or hazardous materials

These require their own bins and specialist collections — all of which we can arrange as part of your service.

Keeping General Waste separated correctly helps collections run smoothly, keeps costs down, and ensures your business stays fully compliant with UK waste regulations.

General Waste Bin Sizes & Collection Options

Every business produces waste differently, so having the right bin size makes a real difference to cost, compliance and collection frequency. We supply all standard commercial bin sizes for General Waste, from small 240L bins for low-volume sites to larger containers for busier operations.

Below is a quick guide to the most common options used by UK businesses.

240L General Waste Bin

A good fit for smaller sites or businesses with limited space.

Typically used by: small offices, cafés, small retail units, golf club halfway houses.

Equivalent to: around 3–4 black sacks.

360L General Waste Bin

A step up in capacity without taking up much extra footprint.

Typically used by: medium-sized offices, small hospitality sites, garages and clinics.

Equivalent to: around 5–6 black sacks.

660L General Waste Bin

A popular choice for sites with steady daily waste output.

Typically used by: pubs, restaurants, gyms, multi-office buildings, golf club clubhouses.

Equivalent to: around 10–12 black sacks.

1100L General Waste Bin

The largest standard commercial bin. Ideal for high-footfall or multi-site businesses.

Typically used by: large hospitality venues, supermarkets, leisure centres, football clubs and industrial units.

Equivalent to: around 15–18 black sacks.

Collection Options

We offer flexible collection schedules to match your waste output and avoid unnecessary costs. Most businesses choose:

  • Weekly collections (the most common option)
  • Twice-weekly for busier sites
  • Daily collections for large venues or multi-site organisations
  • Ad-hoc or seasonal collections for golf clubs, sports venues, events or holiday parks

If service levels drop from a provider, we can switch your collections to another supplier with no disruption to your business.

Bin Delivery & Setup

All bins are delivered directly to your site, with no delivery cost in most cases. We match your current setup like-for-like to keep things running smoothly from day one.

Who we work with

Waste Management, Simplified

Cost-effective and compliant solutions tailored to the unique demands of your industry. See how we help businesses like yours save time and money.

Startups

Starting and scaling a business comes with enough challenges without overpaying for waste services or dealing with unreliable suppliers. Whether you’re operating from an office, shared workspace, workshop or small commercial unit, we help startups set up compliant, cost-effective waste and washroom services from day one.

Hotels

We work with hotels across the UK to deliver reliable waste collection and washroom services at the best possible price. By comparing trusted national and local providers, we secure dependable collections that protect guest experience, support compliance and adapt to changes in occupancy, events and seasonal demand.

Sports Clubs

Sports clubs generate waste across many different areas, from clubhouses and bars to changing rooms, spectator zones and outdoor facilities. Managing it properly is essential, but overpaying for services or chasing suppliers when collections are missed shouldn’t be part of running a club.

Golf Clubs

Waste collection is a day-to-day necessity for every golf club, but paying more than you need to or chasing suppliers when things go wrong shouldn’t be part of the job. We work with over 650 golf clubs across the UK, supporting their full range of waste and washroom needs with reliable collections and fair, transparent pricing.

Care Homes

We support care homes across the UK with reliable waste collection and washroom services designed around compliance, continuity and value. By comparing trusted national and local providers, we secure services that run smoothly in the background, with one dedicated point of contact who understands your site and resolves issues quickly and professionally.

Dentists

We support dental practices across the UK with reliable waste collection and washroom services built around compliance, consistency and value. We compare trusted national and local providers to secure the best possible service for your practice, with one dedicated point of contact who keeps collections running smoothly and paperwork in order.

OUR OTHER WASTE COLLECTION SERVICES

General Waste

General waste is part of running any business, but paying over the odds for it doesn’t have to be. We compare trusted national and local providers to get you the best price for your non-recyclable waste.

Mixed Recycling

Mixed recycling is one of the simplest ways for businesses to reduce waste costs and improve sustainability — but only when it’s set up and collected properly. We help UK businesses get the best price for mixed recycling collections.

Confidential Waste

Confidential waste is part of running a business, but managing it shouldn’t create risk or unnecessary cost. We help UK businesses securely dispose of sensitive documents and materials.

Glass Recycling

Glass waste is unavoidable for many UK businesses, but managing it shouldn’t be expensive or unreliable. We help businesses recycle glass efficiently by comparing trusted national and local providers to secure the best price.

Food Waste

Food waste is unavoidable for many UK businesses, but managing it properly doesn’t need to be complicated or expensive. We help businesses dispose of food waste compliantly by comparing trusted national and local providers to secure the best price

Washroom Services

Washroom services are a basic requirement for every business, but they’re often overspent on and poorly managed. From sanitary waste to hygiene units and consumables, we compare trusted national and local providers to secure the best price.

Hazardous Waste

Hazardous waste is produced by more businesses than many realise, and getting it wrong can lead to serious compliance issues. We help UK businesses manage hazardous waste safely and compliantly. We compare trusted national and local providers to secure the right service at the best possible price.

Sanitary Waste

Sanitary waste services are a legal requirement for many UK businesses, but managing them shouldn’t be expensive or difficult. We help businesses arrange compliant sanitary waste collections by comparing trusted national and local providers to secure the best price

FAQs

Frequently Asked Questions

Can anything go in General Waste Bins?
No. General Waste bins are for non-recyclable business waste only. While it’s often seen as a catch-all, there are strict rules around what can and can’t go into General Waste.

Items that can usually go into General Waste include:

- Mixed or low-grade plastics
- Contaminated cardboard or paper
- Food-soiled packaging
- Polythene and film
- Disposable PPE (non-hazardous)

Items that must not go into General Waste include food waste, glass, batteries, electrical items (WEEE), hazardous materials, oils, chemicals, sharps or clinical waste. These all require specialist collections.

Putting the wrong items into General Waste can lead to contamination charges and compliance issues. We help businesses set up the correct waste streams so everything is handled properly from day one.
Who are the biggest Commercial Waste Collection businesses in the UK?
Some of the largest commercial waste collection companies operating in the UK include Biffa, Veolia, SUEZ, Viridor and FCC Environment. These providers operate nationally and service a wide range of business types.

However, the biggest provider isn’t always the best fit for every business. Pricing, service reliability and local coverage can vary significantly by postcode.

Waste & Washroom works with both national and trusted local providers, allowing us to match your business with the most reliable and cost-effective option for your location and waste requirements.
How much does it cost to change business waste collection providers?
In most cases, there is no cost to change your business waste collection provider. Switching services does not usually involve setup fees, and bins are typically supplied as part of the contract.

Where a business is tied into an existing agreement, we review the contract terms and manage the exit process where possible. In many cases, we can even keep the same provider in place and move your service onto our pricing structure, delivering savings without a full switch.

We’ll always explain any implications clearly before you decide to proceed.
What size bin does my business need?
The right bin size depends on how much waste your business produces, how often it’s collected, and the space available on site.

Common General Waste bin sizes include:

- 240L bins for small businesses or low waste volumes
- 360L bins for moderate daily waste
- 660L bins for busier sites
- 1100L bins for high-footfall or multi-site operations

Some larger sites may also use front-end loader (FEL) bins, while smaller city-centre businesses may use bagged waste collections where space is limited.

We assess your setup and recommend the most cost-effective option based on real usage, not guesswork.
Do you terminate service with my incumbent provider?
Yes. If you choose to switch, we handle the exit from your existing waste contract on your behalf. This includes managing notice periods, termination requirements and communication with the current provider.

Where possible, we aim to make the transition seamless — and in many cases, a full termination isn’t required because we can move your service onto our pricing framework with the same provider.
Will there be a break in service during the switch?
No. We manage the process to ensure collections continue as normal, often without any visible change on site. In many cases, collections can continue on the same day with no interruption.

Our priority is keeping your business running smoothly while securing a better price and service.
Who will be my point of contact at Waste & Washroom?
You’ll be assigned a dedicated account manager as soon as you come on board. They’ll manage your waste services day to day, handle any issues, and make sure your collections remain compliant and cost-effective.

There are no call centres or ticket systems — just one person who understands your account and can resolve issues quickly.

Waste & Washroom have made managing our waste and washroom services straightforward and cost-effective, both at my previous business and now at The Light. Their reliable and professional service means I have no hesitation recommending them.

Aideen Byrne

Operations Director
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